Services & starting prices

Small Business IT Support and Websites in Amador County

Start small, solve the right problem, and expand only when the next layer earns its place. These prices are practical planning numbers—not bait for a mystery sales call.

Request a fit check See the options

Start with clarity

Local IT help and technology assessments

Start with a fit check, a local support visit, or a focused diagnostic sized to the problem in front of you.

Free Fit Check

Free

A short conversation to define the problem, test fit, and decide whether a paid engagement makes sense.

Best for
New inquiries and one clearly stated problem.
Typical timing
20-minute call

Included

  • Problem framing
  • Fit and urgency check
  • Recommended next step

Local On-Site IT Support

$125 first hour

Hands-on technology help at your home, home office, or small business.

Best for
Computer, printer, Wi-Fi, device, account, backup, and setup problems that are easier to solve in person.
Typical timing
By appointment

Included

  • On-site diagnosis and practical troubleshooting
  • Setup, connection, and user guidance
  • A clear next step when specialist work is needed

Available in Amador County, Calaveras County, and nearby foothill communities. One-hour minimum; additional time is $60 per 30 minutes. Any travel charge is confirmed before scheduling. Parts and subscriptions are quoted separately and require approval.

Request a local appointment
Strong starting point

Business Systems Map

$250

A practical map of the tools, handoffs, and friction currently shaping the work.

Best for
Businesses that know work is scattered but need a sensible order of operations.
Typical timing
3–5 business days

Included

  • Current-state workflow map
  • Friction and risk notes
  • Prioritized action plan

Digital Health & Security Review

$500

A configuration-level review of accounts, access, backups, domains, devices, and common exposure points.

Best for
Small teams that want to clean up their digital foundation before adding more tools.
Typical timing
5–7 business days

Included

  • Account and access inventory
  • Risk-ranked findings
  • Remediation checklist

This is a practical systems review, not a penetration test or compliance audit.

Systems Troubleshooting Session

$350 minimum

Focused diagnosis and repair for a website, automation, account handoff, or connected workflow that is not working as expected.

Best for
Time-sensitive, bounded problems with enough access and context for a safe investigation.
Typical timing
Scheduled by urgency and availability

Included

  • Diagnosis and technical assessment
  • Bounded repair attempt
  • Findings and recommended next step

Final cost is confirmed before work expands beyond the initial session.

Build the digital front door

Small-business websites and client portals

Every website package is responsive, accessible, connected to accounts you own, and built around a defined business action.

Digital Front Door

$1,250

A polished one-page presence that explains the business and gives customers a direct next step.

Best for
New businesses, local operators, and simple service offerings.
Typical timing
1–2 weeks

Included

  • Single responsive page
  • Contact path
  • Basic search and social metadata
Strong starting point

Connected Business Website

$2,500

A multi-page business website with clear services, trust signals, inquiry routing, and owner-ready handoff.

Best for
Established small businesses ready for a credible, useful web presence.
Typical timing
2–4 weeks

Included

  • Up to five core pages
  • Inquiry or booking connection
  • Analytics-ready foundation

Store or Service Catalog

$3,500–$7,500

A structured catalog or commerce-ready experience for products, services, inventory, or requests.

Best for
Businesses that need customers to browse, select, request, or buy online.
Typical timing
4–8 weeks

Included

  • Catalog structure
  • Search or filtering
  • Checkout or request workflow

Secure Client Portal

$5,000–$10,000

A private client workspace for files, requests, project status, approvals, and controlled access.

Best for
Service firms that need a safer, more organized client experience.
Typical timing
6–10 weeks

Included

  • Role-based sign-in
  • Client workspace
  • Request and document workflows

Connect the operation

Connected business systems and automation

These builds connect information, tools, and approval points so less work falls between applications or lives only in one person’s head.

Connected Office Setup

$900

A clean operational setup for shared files, business email, calendars, access, and dependable handoffs.

Best for
Owner-led teams moving beyond scattered personal accounts and ad hoc sharing.
Typical timing
1–2 weeks

Included

  • Account and folder structure
  • Access model
  • Owner handoff guide

Workflow Automation

$750–$1,250

One bounded workflow automated across the tools you already use, with visible failure and review states.

Best for
Repeated intake, follow-up, routing, reporting, or recordkeeping work.
Typical timing
1–3 weeks

Included

  • Workflow design
  • One production automation
  • Runbook and recovery path

AI Knowledge Assistant

$2,500–$4,000

A controlled assistant that can find, summarize, and route approved business knowledge.

Best for
Teams with useful documents and recurring questions but fragmented retrieval.
Typical timing
3–6 weeks

Included

  • Knowledge source design
  • Assistant interface
  • Guardrails and operator guide
Strong starting point

Managed Operations System

$5,000–$10,000

A connected operating layer spanning intake, client work, knowledge, approvals, and status reporting.

Best for
Businesses ready to replace disconnected workflows with one coherent system.
Typical timing
6–12 weeks

Included

  • Systems architecture
  • Connected workflows
  • Owner controls and operating runbook

Prototype / R&D Sprint

$2,500

A time-boxed build to test a new workflow, interface, AI capability, or technical direction.

Best for
High-uncertainty ideas that need evidence before a full build.
Typical timing
2–3 weeks

Included

  • Experiment brief
  • Working prototype
  • Findings and go/no-go recommendation

Custom Orchestration

From $7,500

A custom integration program for multi-system operations, specialized interfaces, or unusually complex constraints.

Best for
Organizations whose core process cannot be solved by a single packaged build.
Typical timing
Scoped after systems mapping

Included

  • Architecture and delivery plan
  • Milestone-based implementation
  • Acceptance and handoff package

Ongoing care

Website and system care

Care plans are optional and month-to-month after the initial build. They cover defined maintenance—not unlimited redesign or new development.

$100 / month

Site Care

Keep a Malone-built website healthy after launch.

  • Routine updates
  • Availability checks
  • Monthly change allowance

$250 / month

Connected Systems Care

Maintain a site plus its forms, integrations, and automations.

  • Site Care coverage
  • Integration checks
  • Priority troubleshooting

$500 / month

Managed Operations

Ongoing stewardship for a connected business system.

  • System monitoring
  • Operational review
  • Planned improvement time

Common additions

Optional setup, training, and project additions

These can be attached to a project when they fit the approved scope.

Business email & domain setup

Account, DNS, and handoff setup.

$250

Booking & calendar connection

One booking path with confirmation flow.

$350

Structured intake form

One routed customer or client intake.

$300

Additional website page

Using the approved page system.

$150

Additional automation

Scoped by systems and failure paths.

From $750

Owner or team training

One focused live handoff session.

$250

Content migration

Existing copy, files, or catalog data.

$75 / hour

QR / NFC connection

One configured physical-to-digital path.

$150 + materials

Straightforward buying terms

Pricing, payments, and ownership

A proposal turns the planning price into an exact scope. If the job changes, the price changes only after the new work is described and approved.

  1. 01

    Projects under $500 are paid in full before work begins.

  2. 02

    Standard projects use a 50% start payment and 50% completion payment.

  3. 03

    Projects over $5,000 use written milestones and milestone payments.

  4. 04

    Two revision rounds are included unless the proposal says otherwise.

  5. 05

    Third-party subscriptions, licenses, hardware, and transaction fees are paid directly by the client.

  6. 06

    You own your accounts, domains, data, and approved final deliverables.

  7. 07

    Final scope, timeline, and price are confirmed in writing before implementation begins.

Start with the problem

Not sure which service fits?

Tell us what is frustrating, slow, disconnected, or newly possible. We will identify the smallest useful next move.

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